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Cloud phone system
Call and receive from desktop, mobile or browser.
Coming soon in Nepal
Every business call, in one smarter place.
NestDial brings your numbers, teams and customer conversations together with reliable cloud calling, intelligent routing and real-time insight.
Keep your business numberBuilt for every
deviceLocal onboarding
Live call centre● ONLINE
AK+977 98XXXXXXXXSupport queue · Kathmandu00:42
Answer rate94%
Active calls18
Wait time24s
One connected platform
Calling that works the way your team does.
Set up a professional phone operation without heavy hardware or complex maintenance.
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Smart call routing
Guide callers to the right person, team or branch.
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Live analytics
See queue performance and team activity in real time.
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SIP trunking
Modernise an existing PBX with scalable connectivity.
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AI assistance
Prepare summaries and uncover customer themes.
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Call recording
Review conversations for training and quality.
Designed for clarity
Fewer missed calls. Better conversations.
Give every team member the context and controls they need, at one desk or across many locations.
One number, many teams
Built-in continuity
Ready to grow
Sales team8 ready
Customer support24 sec wait
After-hours routingActive
Core services
Build the phone operation your customers expect.
Start with one requirement or bring calling, routing and reporting together as a complete customer communication system.
IVR system
Create professional greetings, department menus, business hours and overflow paths that make every call easier to navigate.
Explore IVR →Call centre software
Manage inbound queues, outbound follow-up, recordings, agent status and performance from one workspace.
Explore call centre tools →Virtual business numbers
Give customers one professional number while calls reach the right people, branches and approved devices.
Explore virtual numbers →Made for real operations
From a first business line to a full customer team.
NestDial is being designed for organisations at different stages of growth.
Small and growing companies
Move away from personal numbers and create a consistent business identity with shared call handling.
Sales and service teams
Keep call activity, follow-up and customer context visible instead of scattered across individual phones.
Multi-location organisations
Connect branches and departments with central routing, common reporting and flexible administration.
About NestDial
Frequently asked questions
What is a cloud phone system?
A cloud phone system manages business calls through internet-connected software rather than relying only on equipment installed at one office.
Is NestDial available now?
NestDial is preparing for launch. Businesses can join early access to discuss requirements and receive onboarding updates.
Can NestDial support sales and customer service?
Yes. Planned workflows cover inbound support queues, sales follow-up, call routing, recording and performance reporting.
Does NestDial offer SIP trunking?
Yes. SIP trunking is planned for suitable existing PBX environments that need scalable voice connectivity and failover options.
Be first to hear NestDial.
Join early access for launch updates and priority onboarding.
Planned feature set
Everyday controls for serious business calling.
Use the essentials from day one, then activate deeper workflows as your team and call volume grow.
Call transfer and conference
Move a caller to the right colleague, make a warm introduction or bring several people into one conversation.
Voicemail and email delivery
Capture unanswered enquiries and send voicemail alerts to the people responsible for responding.
Click-to-call
Start calls from a browser workspace or connected customer record without repeatedly typing numbers.
Shared call history
Keep answered, missed and returned calls visible to authorised teammates rather than trapped on one handset.
Number masking
Protect personal contact details in suitable workflows while customers and employees stay connected.
Developer-ready workflows
Planned APIs and webhooks can help approved systems respond to call events and automate follow-up.
From first call to follow-up
Keep the whole conversation accountable.
A useful phone system should show more than who called. NestDial is planned to connect routing, agent activity, call outcomes, notes and follow-up so managers can understand where customers wait, where opportunities are missed and where teams perform well.
See unanswered calls that still need action
Review recordings with appropriate permissions
Measure queues, teams, campaigns and branches
Use AI summaries to reduce repetitive note-taking
New missed callAssign
Recording reviewedCoach
Follow-up due todayCall
Customer issue resolvedComplete
Planning a new phone system?
Share your team size, call volume and present setup for an early recommendation.